Customer Care
Ordering Online
Gift Wrap
Forms Of Payment
Security
Privacy
Shipping - USA
Shipping - Canada
Shipping - United Kingdom/Europe/Australia/New Zealand
Return Policy
Custom Orders
Ordering Online
Place the items you want in your cart by clicking the “Add To Cart” button. Click “View Cart” at any time to review or edit your cart contents. When you’re ready, click “Check Out” to make your purchase. Your order will be placed via PayPal's secure server.
Gift Wrap
Your jewelry will arrive in a complementary gift box, tied with ribbon, ready for gift-giving. At checkout, you’ll have the option of including a gift message.
Forms Of Payment
You can use your Mastercard, Visa, American Express, or Discover card. Payments are processed via PayPal, and you have the flexibility of paying with or without a PayPal account.
Security
Your order will be processed using a 128-bit SSL (Secure Sockets Layer) protocol, the highest security level commercially available.
Privacy
Your information won't be shared with anyone. I'll email you to notify you of shipment, contact you regarding your order, or send you special savings coupons for our jewelry.
Shipping - USA
Shipping is a flat rate of $5. Packages ship within 48 hours via USPS Priority Mail. Delivery time is 2-3 business days. If you need expedited shipping, please email me and I'll do my best to accommodate you. Massachusetts residents are required by law to pay 6.25% sales tax.
Shipping - Canada
Shipping to Canada is a flat rate of $5. Packages ship within 48 hours via USPS First Class Mail International. Delivery time is approximately 7-10 business days, though it may take longer.
Please note: this option does not provide tracking; if you prefer to have your package shipped with tracking, there are other options that cost more - please contact me for more information. Any additional charges or tarriffs incurred outside of the United States will be the buyer's responsibility.
Shipping - United Kingdom/Europe/Australia/New Zealand
Shipping to the UK, Europe, Australia, and New Zealand is a flat rate of $12.95. Packages ship within 48 hours via USPS Priority Mail International. Delivery time is approximately 7-10 business days, though it may take longer.
Please note: this option does not provide tracking; if you prefer to have your package shipped with tracking, there are other options that cost more - please contact me for more information. Any additional charges or tarriffs incurred outside of the United States will be the buyer's responsibility.
Return Policy
I want you to be completely delighted with your jewelry! You can exchange your jewelry for a different item, or return it for a full refund, within thirty days of receiving your package. Shipping charges from the original purchase are non-refundable, and you pay the return shipping.
Please email me with the reason for your return before sending back your package. I do not issue returns on items that have been damaged due to lack of proper care. Visit our About The Jewelry page for tips on how to best care for your jewelry.
Custom Orders
Custom orders are welcome. I'd love to design something special for you or your loved one. Please contact me with your ideas for a custom design.
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